Welcome to UGC Europe, the platform connecting User-Generated Content (UGC) creators and brands. The following Terms & Conditions govern your use of our platform, so please read them carefully. By using our website, you agree to comply with and be bound by these terms.
1. User Accounts
1.1 Account Creation:
- To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized access.
1.2 Eligibility:
- By using our platform, you affirm that you are at least 18 years old or have reached the age of majority in your jurisdiction.
2. Platform Usage
2.1 Creator Profiles:
- Creators may create profiles showcasing their work, skills, and interests. Brands may view these profiles when searching for collaboration opportunities.
2.2 Commission Fee:
- Creators agree to pay UGCcontent.EU a commission fee of 20% of the total transaction when brands purchase their services through our platform. This fee covers the cost of facilitating the transaction and maintaining the platform.
2.3 Payment Processing:
- Payments are processed through Stripe. By using our platform, you agree to comply with Stripe terms and conditions.
2.4 Exclusive Transactions:
- Brands and creators agree that all transactions involving the purchase of services must be conducted exclusively through UGCcontent.EU platform. Brands are prohibited from directly approaching creators to purchase services outside the platform, and creators are prohibited from selling services to brands outside the platform if they have initially met and communicated through UGCcontent.EU. This exclusivity ensures a fair and secure environment for all users. Violation of this term may result in the suspension or termination of user accounts.
2.5 Content Delivery Timeline:
- Creators agree to deliver the agreed-upon content to the brands within 7-10 business days after the transaction is confirmed. The content should be shared through a secure and reliable method, such as a WeTransfer link, ensuring timely and efficient delivery. Adhering to this timeline fosters a positive user experience and promotes trust between creators and brands on UGCcontent.EU.
3. Brand and Creator Interactions
3.1 Collaboration Agreement:
- Brands and creators are responsible for negotiating and agreeing upon the terms of collaboration. UGCcontent.EU is not a party to these agreements and is not responsible for disputes arising from collaborations.
3.2 Communication:
- Communication between brands and creators may occur through the platform. Harassment, inappropriate behavior, or any violation of our community guidelines is strictly prohibited.
4. Content and Intellectual Property
4.1 Ownership:
- Creators retain ownership of the content they upload to the platform. By using our services, creators grant UGCcontent.EU a non-exclusive license to use, display, and promote their content on the platform.
5. Termination
5.1 Termination by UGCcontent.EU:
- UGCcontent.EU reserves the right to suspend or terminate your account at its discretion, with or without cause. In the event of termination, commission fees may still apply.
5.2 Termination by Users:
- Users may terminate their accounts by following the platform’s account closure process.
6. Liability and Disclaimers
6.1 Limitation of Liability:
- UGCcontent.EU is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
7. Changes to Terms & Conditions
We reserve the right to update these Terms & Conditions periodically. Updates will be posted on our website, and your continued use of the platform constitutes acceptance of the updated terms.
8. Contact Us
If you have any questions, concerns, or requests regarding these Terms & Conditions, please contact us.
By using UGCcontent.EU, you acknowledge that you have read, understood, and agree to these Terms & Conditions.